FAQ

Frequently asked questions.

Basic answers for businesses considering online mediation or arbitration through ResolveCA.

Is arbitration binding?

Arbitration is generally binding when the parties have agreed to binding arbitration and the arbitrator issues an award under the applicable rules and agreement.

Can attorneys participate?

Yes. Parties may be represented by counsel, subject to the applicable agreement and procedural rules.

Is mediation confidential?

Mediation is generally treated as confidential, subject to applicable law and the parties' written agreement.

Are hearings online?

ResolveCA is designed as an online-first forum. Conferences and hearings are generally held by video conference.

Does filing create legal representation?

No. ResolveCA is not your attorney and does not provide legal advice or representation.

Is ResolveCA affiliated with AAA?

No. ResolveCA is independent and not affiliated with the American Arbitration Association®, JAMS, any court, or any government agency.